The Mondoluz Promise
In business, a warranty is an assurance by one party to another party that certain facts or conditions are true and if not met, there is a means of recourse.
Thus, one would truly have to believe in the quality of their product and to offer a 5 year warranty.
At Mondoluz not only do we believe in the quality of our product and state of the art technology that comprises our product, but we also believe in business relationships. These relationships will be established on good old fashioned core values, including a mutual respect and a goal for first contact resolution.
Our 5 year warranty is designed as a means for us to assure you that we believe in the quality of our product. It is a means to demonstrate that we see customers as people and not just numbers, and that our primary goal is to establish a lifelong relationship with our customers by minimizing the effort required to not only purchase quality product, but receive timely recourse when the customers’ expectations are not met.